[olug] [Fwd: DEAR COX at HOME CUSTOMERS]

Thu Mar 8 03:13:53 UTC 2001

Okay, since we're badmouthing Cox, I received this love letter earlier today. I'll miss my static IP...

Jason

vsoracle at corp.home.net wrote:

> FERGUSON
> JASON
> (IP ADDRESS DELETED)
>
> Dear Cox @Home customer,
>
> The Cox @Home Network Team is reconfiguring its network in your area to continue (and improve) the performance of the Cox @Home service.  Part of this upgrade includes balancing network traffic needs and consolidating IP address space.
> These changes will occur in the early morning hours (12am to 6am) on or about 21 days from now.
> Your computer has been identified as not using the DHCP protocol and will not be able to connect after this upgrade.  Please make the necessary changes listed below to all computers connected to Cox @Home to insure that you are not affected by this upgrade. You will receive this e-mail for each and every IP/DNS name that is assigned to you but not using DHCP.
> Your Computer Name (DNS) is: <DNS>
> If you would like to take advantage of an automated tool, please visit http://dhcpconv.home.net/.  Before visiting this tool, please print out the instructions in this document to assist you if you have any questions.
> For instructions on configuring your computer, please choose the corresponding link for your operating system:
> Windows 95/98/ME: http://www.cox.com/service/CoxatHome/DOCSIS_W9x_DHCP.asp
> Configure DHCP for Win 95/98/ME
> Before beginning, ensure you have your Windows 95/98/ME installation CD or
> diskettes.
>
>    Step 1.    Click on Start, Click Settings
>    Step 2.    Click Control Panel
>    Step 3.    Double-click Network
>    Step 4.    In Network, click Identification
>    Step 5.    Verify that you have the correct computer name (above) in Computer Name
>    Step 6.    Click the Configuration tab
>    Step 7.    Select TCP/IP for the network card
>    Step 8.    Click Properties
>    Step 9.    In the IP Address tab, make sure that "Obtain an IP address
>                   Automatically" is selected
>    Step 10.    Click WINS Configuration Select Disable WINS Resolution
>    Step 11.    Click the Gateway tab
>    Step 12.    Remove any numbers in Installed Gateway
>    Step 13.    Select the DNS Configuration tab
>    Step 14.    Select Disable DNS
>    Step 15.    Click OK on TCP/IP properties
>    Step 16.    Click OK on Network
>    Step 17.    Your WIN95/98/ME CD may be required
>    Step 18.    Reboot your computer when prompted.
>
> Windows NT: http://www.cox.com/service/CoxatHome/DOCSIS_WinNT_DHCP.asp
> Configure DHCP for Windows NT
>    Step 1.    Go to Start
>    Step 2.    Click Settings
>    Step 3.    Click Control Panel
>    Step 4.    Double-click Network
>    Step 5.    In Identification, make sure your Computer Name (above) is in the Computer Name field.    If not, click Change and type your Computer Name (above)
>    Step 6.    Click Protocols
>    Step 7.    Highlight TCP/IP for your Network card
>    Step 8.    Click Properties
>    Step 9.    Select Obtain an IP address from a DHCP Server
>    Step 10.    Click the DNS tab
>    Step 11.    Make sure your Host Name is your Computer Name (above)
>    Step 12.    Click WINS Address
>    Step 13.    Deselect Enable DNS for Windows Resolution, if selected
>    Step 14.    Click OK for TCP/IP Properties
>    Step 15.    Click OK on Network
>    Step 16.    Restart your computer
>
> Macintosh: http://www.cox.com/service/CoxatHome/Setup_MacTCP_OS85.asp
> Some Macintosh operating systems (OS 8.5 & below) do not allow for DHCP usage.  These users will need to contact our support staff February 3rd, 20001 for their newly assigned settings at <<INSERT YOUR TIER 1 TECH PHONE # HERE>> or by emailing us at <<INSERT YOUR TIER 1 TECH EMAIL ADDRESS HERE>>.
> Configure the TCP/IP Control Panel
> TCP/IP is the connection protocol (or language) used on the Internet. In order to
> connect your Macintosh to the Internet through Cox at Home, it is necessary to
> configure TCP/IP with some basic information. This is done using the TCP/IP
> Control Panel.
>
>    Step 1.    Open the TCP/IP Control Panel. Click on the Apple Menu, move
>               down to Control Panels and select TCP/IP.
>    Step 2.    Click on the Edit Menu and select User Mode.
>    Step 3.    Ensure that Advanced is selected and click the OK button.
>    Step 4.    From the Connect via menu, select Ethernet. Other valid options may
>                   be Ethernet built-in, Alternate Ethernet, Ethernet slot A1, etc.
>
> For MAC 0S8.5 and newer, select "Using DHCP Server"
> from the Configure menu
> Type the Computer Name (above) in the "DHCP Client ID" field.
>
>    Step 5.    Click the Options button to bring up the TCP/IP Options window.
>    Step 6.    Ensure Active is selected and Load only when needed is
>               unchecked, then click the OK button.
>    Step 7.    Close the TCP/IP control panel by clicking the close box in the upper
>                   left corner of the window. When the save dialog appears, click the Save button.
>
> Configuration for connection to the Cox at Home is now complete.
>
> Network Management Team
> Cox @Home <SYSTEM>
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