[olug] Logging

[CM Miller]

This idea is also being pushed from out quality
control within our department where I work at when it
comes to coding or anything really.  

At first, I though it would be too time consuming, but
now that I've read your post and others on here, I
think it is a good idea.  

-Chris 

--- Dave Hull <dphull at insipid.com> wrote:
> On Wed, 26 Feb 2003
> 
> At my day job, we have a "change control system" in
> place whereby we have to 
> submit information about what changes we are going
> to make to production 
> machines. These changes are reviewed and approved
> (99% of the time) and are 
> kept on record both electronically and on paper
> forever.
> 
> It's quite helpful for troubleshooting purposes. Of
> course, there are times 
> when a problem comes up over the weekend and changes
> have to be made 
> immediately in order to return a machine to
> production. In these cases, we 
> make the changes and then file the "sys change"
> after the fact.
> 
> I took a different position two and a half years
> ago, switching from system 
> administrator to programmer. I inherited a half
> dozen home grown applications, 
> all of which were poorly documented (and that's
> giving too much credit).
> 
> Since taking this position, I have implemented WebRT
> 
> (http://www.bestpractical.com) for my department and
> use it just about 
> everyday to document all the work I do. It has been
> an incredible time saver 
> when having to deal with problems that occur once or
> twice a year. I search 
> the database for information about the problem and
> can have the solution in a 
> matter of seconds rather than having to rack my
> brain to remember what was 
> done last fiscal year, etc.
> 
> -- 
> Dave Hull
> http://insipid.com
> 
> Robustness, adj.:
> 	Never having to say you're sorry.
> 
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=====
Winning an argument on the internet is like getting 1st place at the Special Olympics

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GAIM ID:  cmmiller1973
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