[olug] Cox and port 25

[Bob McCoy]

Tim V - DZ said:
> I 'support' three small business owners in the area...
> as in the rent space, have employees and such (not a little 
> guy working out of his basement kinda thing)


1.  Do the businesses you support have a Cox Business (Cox at Work)
account?
2.  Have you verified that they are indeed using the correct IP address?
All business accounts are statically assigned.
3.  If so, have you called Cox Communications Business Services
(402-934-6000) to find out what the deal is?

Bob

-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
Tim V - DZ 
Sent: Monday, June 30, 2003 8:34 AM
To: 'Omaha Linux User Group'
Subject: RE: [olug] Cox and port 25


I 'support' three small business owners in the area...as in the rent
space, have employees and such (not a little guy working out of his
basement kinda thing).  As a precaution after seeing jeff's and
subsequent posts I emailed them to see if they could email me back.  I
sent the email on Friday just after 9 AM. All three called before the
morning was over, and over the phone I was able to convey how to change
the smtp server to cox's, which fixed the problem.

I'm not sure how the port 25 block is actually implemented...i'd imagine
that it's an 'edge-based' thing and as long as you're connecting from a
computer on the cox network to a server that on the cox network you'd be
OK...i'm not sure that's what you were getting at in you # 1 or not
though...anyone with easy access to cox addresses at 2+ locations to
try?

-t



-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
Bob McCoy
Sent: Monday, June 30, 2003 7:44 AM
To: 'Omaha Linux User Group'
Subject: RE: [olug] Cox and port 25

Tim V - DZ said:

> Cox at work customers are effected also.


OK.  I'm always one of the first to say, "I may be confused."  But
please tell me where you came up with your $0.02 worth.  Because here
are my observations:

1.  I maintain mail servers for two different Cox at Work customers.
Neither have been effected by the block.  Both can telnet to port 25 on
any valid mail server.

2.  I called Cox Business customer service and they said that they have
not applied a universal block to port 25 traffic for their business
customers.

    A.  They did say that some businesses mistakenly come up with DHCP
which will give them a residential IP.  In which case, they get the
block.

    B.  They also said that individual spammers will get blocked.

So what gives here?  You're not the only one to say that @Work customers
are also effected.  I just want to know what that's based on.

Bob

-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
Tim V - DZ 
Sent: Sunday, June 29, 2003 11:13 PM
To: 'Omaha Linux User Group'
Subject: RE: [olug] Cox and port 25


Cox at work customers are effected also.

$0.02

-t

-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
Bob McCoy
Sent: Sunday, June 29, 2003 8:55 AM
To: 'Omaha Linux User Group'
Subject: RE: [olug] Cox and port 25

To Nathan's point about running a valid business and work at home, Cox
would probably maintain that you should be using Cox at Work and not
Cox at Home.

>From the acceptable use policy
<http://support.cox.net/custsup/policies/acceptableuse.shtml#aup>:
Commercial Use.  The Service is designed for personal use of the
Internet and may not be used for commercial purposes.  You may not
resell or otherwise charge others to use the residential Service.  You
agree not to use the Service for operation as an Internet service
provider, or for any other business enterprise, including, without
limitation, IP address translation, or similar facilities intended to
provide additional access. 

I'm not saying it's right.  I'm just saying that you wouldn't get a lot
of sympathy from Cox for your argument.

I do not work for Cox.  I am not siding with Cox.  Nor do I wish to
argue about the Cox at Work pricing structure, the fact that life is
unfair, or anything else.  However, as a sidebar, I have observed that
our Cox at Work connection at the office is not affected by the port 25
block (yet).

Now if you're using Cox at Work and have this issue, I truly apologize for
mischaracterizing your email and I believe you have a legitimate case.
Otherwise, I think you're just stuck like the rest of us.

Bob

-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
Jay Hannah
Sent: Saturday, June 28, 2003 10:56 PM
To: Omaha Linux User Group
Subject: Re: [olug] Cox and port 25



What a strange situation... I never thought I'd be defending Cox when
they (once again) block something and piss me off. I guess I'm just a
lot angrier at spammers nowadays than ISP who try to fight them... 

Anyhoo, here's two more cents:

"Nathan Rotschafer (OLUG)" wrote:
> Now consider I run a valid business and work from home and need to 
> send company email from my house what do I do?  If the email comes 
> through Cox's servers some place will tag it as spam or refuse 
> delivery based upon the fact that it is "forged".  Now what do I do?
> In my opinion Cox just put a major blow to work from home business 
> people and that is completely unacceptable.

[deletia]



_______________________________________________
OLUG mailing list
OLUG at olug.org
http://lists.olug.org/mailman/listinfo/olug

_______________________________________________
OLUG mailing list
OLUG at olug.org
http://lists.olug.org/mailman/listinfo/olug