[olug] Cox and port 25

[Bob McCoy]

Jeff,

1.  I am not in any way affiliated with Cox, or any of their
subsidiaries, family members, or previously disgruntled employees.

2.  The Cox *Business Rep* I spoke to knew exactly what I was talking
about.

3.  In terms of the *correct* IP ... EVERY Cox business customer gets a
configuration sheet that tells them how to configure their IP settings.
If your customers can't seem to find this, then you should probably call
Cox on their behalf and get the info for them.

4.  And yes, this block applies to residential customers and not
business accounts.

Bob

-----Original Message-----
From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of
Jeff Hinrichs
Sent: Monday, June 30, 2003 10:41 AM
To: olug at olug.org
Subject: RE: [olug] Cox and port 25


Bob McCoy said:
> Tim V - DZ said:
>> I 'support' three small business owners in the area...
>> as in the rent space, have employees and such (not a little guy 
>> working out of his basement kinda thing)
>
Speaking for my self and last weeks events...
> 1.  Do the businesses you support have a Cox Business (Cox at Work) 
> account?
YES
> 2.  Have you verified that they are indeed using the correct IP 
> address? All business accounts are statically assigned.
How in the H3&&  would I know what are the correct IPs?  Where does cox
specify this block is for res and this block is for biz?  If I don't
have that there isn't any way to tell.
> 3.  If so, have you called Cox Communications Business Services
> (402-934-6000) to find out what the deal is?
Nope, Best bet is not to talk to Cox.  They usually walk away from the
phone convo and do something unwanted.  I tend to just work-around them
whenever possible.  In this case, I could change configuration instead
of waking the beast.

-Jeff
p.s. Bob, do you work or are you affiliated with Cox?