[olug] Problem printing webbased Turbotax

[Francis Geiger]

Bill,  I forgot to say I have Redhat 8.0 and was using Mozilla. the
print screen in adobe opens up and says to send the print file to
/tmp/plugtmp/taxretur.ps but nothing happens.  mozilla shows the data is
downloading but everything just sits there.  I may have to go into work
and use that other system to print.  
Grant



On Mon, 2003-03-10 at 01:43, Bill Brush wrote:
> 
> I had this problem last year.  I was using IE 5.5 and Win9x and I couldn't
> get it to come up to print.  After chewing through the 1st line support at
> Intuit I got to someone who had a brain and they didn't know either, but
> they gave me some ideas.  Turns out with IE 5.5 I had to have client side
> scripting support installed (I didn't) for it to work.
> 
> This year however I used Mozilla and had no problems, which surprised me.
> 
> Anyway there's something to check.
> 
> Bill
> 
> 
> 
>                                                                                                                  
>                       Francis Geiger                                                                             
>                       <hmcsret at cox.net>        To:       Omaha linux user group email <olug at olug.org>            
>                       Sent by:                 cc:                                                               
>                       olug-admin at olug.o        Subject:  [olug] Problem printing webbased Turbotax               
>                       rg                                                                                         
>                                                                                                                  
>                                                                                                                  
>                       03/08/03 07:52 PM                                                                          
>                       Please respond to                                                                          
>                       olug                                                                                       
>                                                                                                                  
>                                                                                                                  
> 
> 
> 
> 
> I'm having a problem printing the web based TurboTax. They say I need
> the adobi thing.  So I got on a web site that I know has pdf files and
> uses adobi to print the files.  I down loaded a file and printed it with
> out a single problem.  Then comes TurboTax, I tried to print their files
> and the windows open up just fine.  I can see what I need to print,it
> even gives me a window where the file is going.  But then nothing
> happens and nothing is saved to the file. I must not have something
> setup correctly.  Thanks for your help in advance  Grant
> 
> 
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