[olug] mystifying cable modem problem

[Eric Pierce]

On the Toshiba, no.
On the Motorola SB4220, yes.  There is a pin-hole reset.  I've tried that to no
avail.

--- Sean Edwards <cybersean3000 at yahoo.com> wrote:

> Is there a reset button somewhere on your modem?  This
> usually does the trick for my modem after a storm.
> 
> -=Sean Edwards=-
> cybersean3000 at yahoo.com
> 
> --- Eric Pierce <eric_olug at yahoo.com> wrote:
> 
> > Hi all,
> > 
> > So this electrical storm we had last week (Wed. or
> > Thurs.?) apparently takes
> > out my cable modem's (Toshiba PCX2200) ethernet
> > port.
> > 
> > Cox claims they can still ping my modem.  However,
> > my router nor my Linux box
> > (when hooked up directly to the modem) can retrieve
> > an IP address.  I borrow my
> > father's Motorola modem (SB5200? - already set up on
> > Cox's network) and I can
> > get right on the network.  Ok.  So the modem really
> > must be fried (afterall I
> > didn't have it plugged into a surge protector).
> > 
> > I procure a Motorola SB4220 from a friend that (as
> > far as he knew) worked.  I
> > hook it up and call up Cox to tell them the Mac
> > address.  They say I'm good to
> > go.  Guess what?  Same problem.  They can ping my
> > modem but I still cannot get
> > an IP address no matter what.  Now what are the odds
> > of running across 2 cable
> > modems w/a bad ethernet port?  I'm baffled.
> > 
> > For a santify check, I borrow my sister's modem
> > (also registered on Cox's
> > network) and I'm able to get an IP right off.
> > 
> > Does anyone have any other ideas for determining
> > what the problem is or what
> > might be causing it?  Or am I on track and just need
> > to buy a new modem?
> > 
> > And while I'm on the topic, does anyone have an
> > extra cable modem lying around
> > that they'd like to let go for a reasonable price?
> > 
> > Thanks for reading,
> > Eric Pierce



		
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