[olug] Best Practices Recommendation

[Andrew Embury]

The owners of the machines don't know a server from a waffle iron...they
pay us to keep everything running.

Thanks for everyones responses.  I'm going to go with my instincts (and
the recommendations) and only apply to address certain issues.

Drew

On Sat, 2 Apr 2005, Phil Brutsche wrote:

> Andrew Embury wrote:
> > I've generally done these updates proactively internally, but am torn
> >  if its worth it to apply such updates for external clients, most of
> > whom their servers and associated systems are running just fine and
> > run the risk of creating a problem or downtime that did not exist
> > before.
>
> The owner of the machine should be worrying about such things.
>
> Therefore, if you do not own the machine you should not worry about
> firmware and/or drivers updates. Let them worry about their firmware
> updates. That whole liability thing...
>
> You should only do it if they ask you to, and there should be a
> documentation trail to keep track of the requests.
>
> --
>
> Phil Brutsche
> phil at brutsche.us
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