[olug] Which open source help desk?

Craig Wolf cjwolf at mpsomaha.org
Sat Apr 23 16:01:19 UTC 2005


This looked good: http://www.bestpractical.com/rt/ but we went with a
commercial product: http://www.unipress.com/footprints/


Craig Wolf
Linux Web Server Support
Desktop/Network Specialist
402-894-6283

>>> neal at lists.rauhauser.net 04/23/05 5:30 AM >>>

  Which open source helpdesk software shall I use? FreeBSD 5.3 would be 
the best platform, SuSe 9.2 would be a close second. We'd have maybe 
half a dozen people to log in, dozens of customers,  time tracking would

be nice, etc. Mostly I'm looking for something I can install in a few 
hours and then not have to jack with much after that ...

-- 
"The government of the United States of America is not in any sense
founded on the Christian Religion" -
United States Treaty of 1797 with Tripoli, article 11, read in and
ratified by the U.S. Senate.

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