[olug] qwest cable
Jon H. Larsen
relayer at levania.org
Mon Aug 1 19:44:08 UTC 2005
To follow up on this slightly, a friend of mine had his Qwest cable modem
go out late Friday night, early Saturday morning. Nothing could be done
to fix the problem until this morning. Not a knock against Qwest, but be
aware that the smaller install base, usually means a smaller support and
response staff. And a tech may not be available on the weekend to resolve
your issue.
His access was restored this morning around 10 AM with a new cable modem
(same make, model).
Jon L.
--
Jon H. Larsen - relayer -at- levania -dot- org
Omaha Linux Users Group - http://www.olug.org/
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