[olug] OT - Help, need Cisco VPN Client for Vista

[Shawn Mattingly]

:-)  They are great to work with if you are a large organization with a
substantial investment in their equipment, but they suck at dealing with
small business and they badly need to revise their policies with regards
to interfacing with small consultants and "partners" who recommend their
product.  You really have to love their product in order to deal with
the amount of crap that they will run you through to show up on their
radar.  My advice would be to get a Smartnet contract on a PIX 501
(~$100/yr) or some other small device and that would grant you the
ability to d/l all of their software updates and call their support. 
You can start a ticket on any product or download any image as long as
you are the owner of a valid contract number...It was a lifesaver for me
many times when I was doing the consulting thing.

Shawn

Russ Dunham wrote:
> I know this is off topic, and I really don't want anything to do with Vista.
>
> Cisco is such a pain to work with.  I bought a Cisco Pix-501-K9 for a client
> along with the VPN client CD.  However the CD does not include even the
> latest VPN Client for XP let alone Vista.  Calling Cisco just ends up with
> my client must buy a maintenance contract in order for us to download the
> software.  This just doesn't seem right since we just paid $40 for the out
> of date CD.
>
> Does anyone have
>
>   vpnclient-win-msi-5.0.01.0600-k9.exe
>
> or whatever is current that I can get from you?
>
> Thanks,
> Russ Dunham
>
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