[olug] [OT] Domain Register unresponsive

[Charles.Bird]

I dont think these people are who i thought they were. I thought it was
affiliated with openSRS/TuCows.
Looks like someone else.










On Mon, Apr 27, 2009 at 7:12 PM, Charles.Bird <charles.bird at powerdnn.com>wrote:

> I know some people at SRS/TuCows, I can see if they are reachable.
>
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> On Mon, Apr 27, 2009 at 3:59 PM, Mike Hostetler <hostetlerm at gmail.com>wrote:
>
>> This very off-topic for a Linux group but I think many people here are
>> more
>> experienced than I am at how to proceed.
>>
>> I do some web-development on the side and I have a client that wants to
>> put
>> up an ecommerce  site with a domain they purchased 7 years ago.  We got
>> their hosting setup but we need to change the nameserver information on
>> the
>> domain. And, naturally, my client's email address they can't remember
>> their
>> old password and they have gotten rid of the email account that is on the
>> contact information on the domain.
>>
>> I've worked about this mess before, but now it gets interesting.  The
>> domain
>> was registered from SRSRenewals.com and they are unresponsive.  We filled
>> out one ticket, and they got back to us the next day saying to email
>> info at srsrenewals.com or call an 800 number since the email address has
>> changed.   Emails to that address get bounced back as "no such address"
>> and
>> the 800 number goes straight to a voicemail box and messages go
>> unanswered.
>> Subsequent tickets go unanswered as well.
>>
>> So now what?  How do we get the domain un-hijacked?  This is a .biz
>> domain,
>> so should we contact NeuStar?  Anyone else have any ideas?
>>
>> --
>> Mike Hostetler
>> http://mike.hostetlerhome.com/
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