[olug] [OT] Mail Admins, do you allow encrypted attachments?

[Rob Townley]

i need to send confidential info to healthcare technology vendor X.
Healthcare Technology vendor X will not accept encrypted or password
protected attachments any longer.
Recipient denies any postini like capability to retrieve the file from
quarantine or to accept the file.


They use Symantec which blocks the encrypted attachment.
Yahoo's Norton scan blocks encrypted attachments as well now.
Antivirus scans cannot scan for a virus until unencrypted.
Wondering what email admins are doing nowadays to manage expected
encrypted attachments from known senders?


According to the US Health and Human Services, encrypted email is not
required.  i refuse to send it unprotected.
https://questions.cms.hhs.gov/cgi-bin/cmshhs.cfg/php/enduser/popup_adp.php?p_faqid=1854
http://www.hhs.gov/ocr/privacy/hipaa/faq/health_information_technology/568.html