[olug] Cox Ultimate Tier

[T. J. Brumfield]

I believe Cox offers an "insurance" service where you pay $5 a month,
and if any line needs to be pulled, or any work done, they cover it.

-- T. J.

On Mon, Apr 5, 2010 at 9:34 PM, Aric Aasgaard <aric at omahax.com> wrote:
> I am betting X% of customers will have issues with the quality of the signal
> because of too long or poorly shielded coax.  So instead of having send a
> tech out to X% of the customers on COX's dime you will need to pay for it if
> you wish to have the service.
>
> Like I said before I had to run all new coax at a place when they upped the
> frequency of the signal a few months ago.  Cox was nice enough to help me
> pull the cable and didn't charge me.
>
> I am happy they are offering it.
>
> -----Original Message-----
> From: olug-bounces at olug.org [mailto:olug-bounces at olug.org] On Behalf Of Dan
> Clough
> Sent: Monday, April 05, 2010 9:11 PM
> To: Omaha Linux User Group
> Subject: Re: [olug] Cox Ultimate Tier
>
> Then you make sure the first guy didn't have his head up his ass.
>
> Besides, I'd think that 50Mbps would require a better signal than 20Mbps.
> Perhaps they have to change something in the neighborhood box?
>
> Any cable techs have any input on this?
>
> Dan
> -----Original Message-----
> From: Ed Pluta <epluta3 at cox.net>
> Date: Mon, 05 Apr 2010 20:09:48
> To: Omaha Linux User Group<olug at olug.org>
> Subject: Re: [olug] Cox Ultimate Tier
>
> What if the existing connection was professionally installed in the first
> place?
>
> Dan Clough wrote:
>> Probably making sure your modem's coax line isn't going through a
>> rat's nest of splitters, amplifiers and other signal-killers.
>>
>> I had that exact problem about a year or two ago.  My modem's
>> connection went all wacky and a tech had to come out with a signal
>> tester to trace the source of the problem - my modem's connection was
>> going through the cable TV splitter and amplified that serviced my TVs.
>>
>> Signal quality and impedance make a big, big difference, and even a
>> moderately technical person might overlook a detail like that.
>>
>> On 4/5/2010 7:11 PM, Dave Rowe wrote:
>>> What does the professional installation include?  Making sure wire A
>>> goes in port B 'correctly'?
>>>
>>> That is absurd.
>>>
>>> ------Original Message------
>>> From: Aric Aasgaard
>>> Sender: olug-bounces at olug.org
>>> To: Omaha Linux User Group
>>> ReplyTo: Omaha Linux User Group
>>> Subject: [olug] Cox Ultimate Tier
>>> Sent: Apr 5, 2010 6:21 PM
>>>
>>> Cox Home now offers the Ultimate tier in Omaha.
>>>
>>>
>>>
>>> 50 Mbit down and 5 Mbit up
>>>
>>>
>>>
>>> It required a new $80 modem and a non-optional $90 professional
>>> install and costs $99.99 a month.
>>>
>>>
>>>
>>>
>>>
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