[olug] Trixbox/Asterisk call quality

[jay swackhamer]

Asterisk 1.6.0.9-samy-r27

Where do I find the app_queue version?

Garbled in music-on-hold is what I've been told

SIP

Someone on-site that has experienced the problem is listening to the clips
to relay the information about what they hear.


On Thu, Dec 30, 2010 at 3:49 PM, Brian Roberson <roberson at olug.org> wrote:

> we need details!
>
> 1) version of asterisk?
> 2) version of app_queue?
> 3) Garbled to agent or to caller or both?
> 4) codec in use?
> 5) ingress call leg is TDM or SIP to asterisk?
> 6) are you *sure* it is garbled audio? please listen to these clips to make
> sure which exact symptom you have:
>
>
> http://www.cisco.com/en/US/tech/tk652/tk698/technologies_white_paper09186a00801545e4.shtml
>
>
>
>
> On Thu, Dec 30, 2010 at 3:33 PM, jay swackhamer <reboottheuser at gmail.com
> >wrote:
>
> > Does anyone have experience with the call audio being garbled once 10+
> > callers are queued up?
> >
> > Hardware = Dell 2650, 2x3.06Ghz 3GB ram, 2.6GB used, Hyperthreading
> > disabled.
> >
> > When Hyperthreading was turned on, the call quality after 10 was the
> same,
> > but top/sar showed minimal usage. With Hyperthreading disabled It shows
> up
> > to 100% utilized.
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