[olug] Terminal clients

[Kevin]

As I see it, this is a classic example of misunderstanding the kind of
support they're looking for. They're looking for a person who is
willing to always be available for them to call on, who they can call
up and say "It's broken. This is what it's doing wrong. Fix it." They
don't want to have to post on forums--that they'd probably have to
search for anyway, wait a day or so, and then try this and see if it
works. I know, they'll probably have to wait a day or so for the
vendor to get back to them because then the vendor has to research it,
but it's management's "Not My Problem" that they're looking to fix.

For someone to have that "always available" takes money. The kind of
money they're willing to pay for, and Redmond is willing to do that.

I'm not particularly picking on any specific example or person(on this
list or off, living in Omaha or not), but this is just an example

On Sat, Jan 23, 2010 at 19:33, Kelly Williams <kellywilliams81 at gmail.com> wrote:
> Had a meeting with the people that I was going to put this terminal server
> in they decided to go with a Micro$oft setup and they liked my idea but they
> wanted support with it. I told them there is plenty of support to go with
> Linux and the support is the open source community and all there to help. I
> told them also they don't need to have all the anti-virus software on every
> machine and don't have to pay for it every year. Their loss..
>
> Kelly
>
>
> On 1/23/2010 4:18 PM, irv wrote:
>>
>> Tim & Alethea Larson wrote:
>>>
>>> On 1/22/10 7:33 PM, irv wrote:
>>>>
>>>> I'm the pastor of a small church in NE Omaha. My office runs Linux for
>>>> 95% of the work I do. The only real work done in Windows is by our
>>>> treasurer, who uses Quicken.
>>>>
>>>> If your IT friend would like to see what I do and how, specifically in a
>>>> ministry setting, I'd be glad to show him or talk with him.
>>>
>>> Now THERE'S a topic I'd like to see an OLUG presentation on!  :D
>>>
>>> Tim
>>>
>>>
>> I do most of my presenting on Sundays.  :-)
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