[olug] OT: point of control for mobile devices?

[Justin Reiners]

Which is why I pretty much do it now... Lol

On Feb 28, 2017 9:09 PM, "Dave Thacker" <dthacker9 at gmail.com> wrote:

> Craig,
> We initially had the mobile device group managed by the network group,
> because of the complexities of the management platform (Mobile Iron).
> Eventually we trained our lead desktop support person on the management
> software, and made her the vendor contact.   That allowed us to have a
> single point to provision and support an employee with their laptop, iPad,
> and mobile phone.   The down side?   She transferred to IT security and get
> we to start the process over again.
>
> Cheers!
>
> DT
>
> On Tue, Feb 28, 2017 at 4:36 PM, Craig Wolf <wolfout101 at gmail.com> wrote:
>
> > Question for you IT folks out there...who is the point of control for
> your
> > mobile devices:
> > Smart Phones, Feature Phones, and Tablets?
> > Who is the primary contact with the wireless vendor?
> > Who is responsible for getting them repaired/replaced when broken?
> >
> > Trying to help someone out here, as well as for my own knowledge.  I know
> > how it works at my day job but that is because I just took it over from
> > someone who was not capable of doing the job.
> >
> > Thank you in advance!!
> >
> >
> > Craig Wolf
> > (402)990-3010
> >
> > Strengths: Activator, Relator, Adaptability, Learner, Achiever
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>
>
>
> --
> Dave Thacker
> Omaha Mini Maker Faire Production Team
> SysAdmin, DBA, Postmaster, Maker, Odd Jobs
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