[olug] OT - Cox to start billing for people using more than 1tb a month

Fri Jan 27 12:31:28 CST 2017

Here you go OLUG.
Chaloupka, Chris (CCI-Central Region)
12:29 PM (0 minutes ago)
to me

Hi Justin,

I got a quick answer. No data cap on the business side like you are seeing
on the residential side. This applies to all our Internet services (fiber
or HFC).

Chris Chaloupka  *| * Cox Business  *| * Sr. Account Executive
Office: 402-934-1719  *| * Mobile: 402-547-1999 *| **chris.chaloupka at cox.com
<chris.chaloupka at cox.com>*
Address: 401 North 117th Street, Omaha, NE 68154

*From:* Justin Reiners [mailto:justin at hotlinesinc.com]
*Sent:* Friday, January 27, 2017 12:04 PM
*To:* Chaloupka, Chris (CCI-Central Region) <Chris.Chaloupka at cox.com>
*Subject:* Hey Chris

Question four you regarding our internet.

On Fri, Jan 27, 2017 at 12:18 PM, Matthew Goeres <mgoeres at gmail.com> wrote:

> I have a business line at home due to this problem. I just looked and it
> still says unlimited on mine.
>
> Business Internet
> *Cox Business 50*
>
>    - 50 x 10 Mbps; Unltd Bandwidth
>    - Service Level Agreement
>    - 1 Static IP; 10 Email Accounts
>    - 25 Security Licenses; 25 GB Backup
>    - 10 Cox WiFi/Cable WiFi Login IDs
>
> *Additional IP Address - 4*
>
>
> On January 27, 2017 at 12:14:37 PM, T. J. Brumfield (enderandrew at gmail.com
> )
> wrote:
>
> It bothers me that I don't have any other options for home use. CenturyLink
> literally doesn't offer anything better than 3 Mbps in my neighborhood. Cox
> said 3 years ago that we'd have gigabit within a year, and they still have
> no updates on timeline, what neighborhoods will be covered, pricing, etc.
> I've got Cox's $85 tier which is supposed to be 150 Mbps but I get about
> 20-30.
>
> I'd kill to have Google Fiber but that will never happen here.
>
> 5G wireless options can't come soon enough.
>
> On Fri, Jan 27, 2017 at 12:12 PM, Justin Reiners <justin at hotlinesinc.com>
> wrote:
>
> > I asked our $Sales_guy and his response is below, I will let you guys
> know
> > what he replies. I'll deliver.
> >
> > Hi Justin,
> >
> >
> >
> > I don’t believe so, but that is a good question to make sure. I will run
> > this up and see what I can find out.
> >
> >
> >
> > I will be back in touch,
> >
> > On Fri, Jan 27, 2017 at 12:09 PM, Justin Reiners <justin at hotlinesinc.com
> >
> > wrote:
> >
> > > Really? that is interesting. I haven't heard anything about the
> business
> > > side. If that is the case they might just lose us as a customer, I move
> > > backups between sites as well.
> > >
> > > I just emailed our $human over there asking about Residential,
> Business,
> > > and Small Business.
> > >
> > > We have cable internet as a backup to their fiber, It went down for a
> > > while a few weeks ago. We attempted to run the business heavily QOS'd
> > with
> > > SIP on our failover cable and it was horrible. Next time the phones
> stay
> > > down.
> > >
> > > /grumble
> > >
> > >
> > >
> > > On Fri, Jan 27, 2017 at 10:51 AM, Rob Townley <rob.townley at gmail.com>
> > > wrote:
> > >
> > >> Our Cox business account also has the 1TB cap. 100/20 w /16 subnet. We
> > >> usually contract for 5years so maybe would contest until contract is
> up.
> > >> Got the email the same day the new FCC chairman was approved.
> > >>
> > >> I am wondering how well VOIP will perform without QOS at narrow
> > bandwidth.
> > >>
> > >>
> > >> On Jan 25, 2017 12:11 PM, "Justin Reiners" <justin at hotlinesinc.com>
> > >> wrote:
> > >>
> > >> > I use about 1.2TB/mo currently, luckily I have small business with
> no
> > >> cap.
> > >> > I cut the cord. I use a combination of YouTube, Plex, Netflix, and
> PS
> > >> VUE.
> > >> >
> > >> > Internet is about $200 for 100x30, so this is always an option for
> the
> > >> home
> > >> > users who dont want to worry about caps.
> > >> >
> > >> > On Wed, Jan 25, 2017 at 11:46 AM, Ben Hollingsworth <
> obiwan at jedi.com>
> > >> > wrote:
> > >> >
> > >> > > On 01/25/2017 03:21 AM, Aaron Grothe wrote:
> > >> > >
> > >> > >> Cox is going to put a 1-tb / month usage limit on all of their
> > >> > >> residential cable users. If you go over 1-tb they will happily
> > bill
> > >> > you at
> > >> > >> the rate of $10/50 gb after that. This limit applies to all speed
> > >> > tiers.
> > >> > >> I thought they would give top level people an option of having
> > more,
> > >> but
> > >> > >> nope.
> > >> > >> Keep in mind 1-tb is a lot of data, I fully acknowledge that. You
> > >> have
> > >> > >> to wonder though with more people cutting the cable cord and
> going
> > to
> > >> > >> internet entertainment. More HD/4k content how long until 1tb
> > >> starts to
> > >> > >> look like a pretty low amount, and cox gets closer to that paying
> > for
> > >> > every
> > >> > >> byte model they'd love to have.
> > >> > >>
> > >> > >
> > >> > > Wow, that's really low for people with high-speed access. I only
> > have
> > >> > > 12/1 Mbps at home, which drops to about 3 Mbps on evenings &
> > weekends
> > >> > > (don't complain to me about your lack of ISP options). The kids
> > >> watch a
> > >> > > little bit of Netflix, but we limit that. I hardly ever touch my
> > >> > computer
> > >> > > at home any more. Still, if my monitoring is correct, I use about
> > >> 373 GB
> > >> > > down / 46 GB up per month (averaged over the last year). Judging
> > >> from my
> > >> > > time-of-day graphs, the lion's share of that is from Netflix.
> > >> > Presumably,
> > >> > > somebody who sees value in paying for a 60 Mbps or faster
> connection
> > >> will
> > >> > > use considerably more bandwidth than I do. That's gonna get pretty
> > >> > > expensive!
> > >> > >
> > >> > > --
> > >> > > *Ben "Obi-Wan" Hollingsworth* obiwan at jedi.com <mailto:
> > obiwan at jedi.com
> > >> >
> > >> > > www.Jedi.com <http://www.jedi.com>
> > >> > > The stuff of earth competes for the allegiance I owe only to the
> > >> > > Giver of all good things, so if I stand, let me stand on the
> > >> > > promise that You will pull me through. /-- Rich Mullins/
> > >> > >
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>
>
> --
> "I'm questioning my education
> Rewind and what does it show?
> Could be, the truth it becomes you
> I'm a seed, wondering why it grows"
> -- Pearl Jam, Education
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